Expert determination process

Expert determination is often used where there are disagreements or disputes involving specific technical, qualitative or quantitative issues. It is usually quick, inexpensive, informal, and confidential, which makes it an attractive method of resolving problems. It also helps preserve business relationships because it is not as confrontational as litigation and arbitration.

The parties must decide whether the decision made by the expert is final and must be followed (binding) or an opinion that the parties can choose to accept or ignore (non-binding).

Process Overview

Starting the process

The parties need to agree to engage in expert determination. They can do this before or after the dispute arises.

Appointment of an expert

An expert will typically be appointed within 1 to 3 Working Days.

Preliminary conference

This conference is intended to promote the efficient conduct of the process.

Submission of case

Each party will submit a written statement outlining the facts, evidence and legal arguments.

Inspections and site visits

Depending on the nature of the case, the expert may wish to inspect the subject matter or visit the relevant site.

Additional information

The expert may request further information from any party to aid their determination.

Determination

After the expert has received all the information they need, the expert will make their determination, which is binding or non-binding depending on the choice the parties made.

Cost of expert determination

Our focus is on delivering cost-proportionate process solutions. Find out more about the cost of expert determination.

Step 1. Starting the process

To begin, both parties must agree to use the expert determination process.

They can this by signing an agreement after a dispute arises.

Alternatively they can do this before a dispute arises by including the Building Disputes Tribunal model expert determination clause in their contract. This clause allows any future disagreements or disputes to be settled using this process.

If the parties agreed to expert determination before the dispute occurred, the person wanting to initiate the process (called the applicant) should send a Notice of Expert Determination to inform the other side that they want the matter resolved by an expert.

To start the process, the applicant applies to BDT. A Registrar will then be assigned to the case to assist the parties, their advisors and the expert throughout the expert determination process.

Step 2. Appointment of an expert

The Building Dispute Tribunal (BDT) appoints the expert unless the parties involved have already agreed on someone specific. This decision is made once BDT receives a completed application and payment of security for the expert’s fees and expenses.

If the parties have agreed on someone specific, that person must meet certain criteria, and BDT must approve them as being suitable, independent and impartial.

When selecting an expert, BDT considers various factors, such as any agreements between the parties, the nature and value of the dispute, and the ability of the person to handle the case effectively and efficiently. The appointed expert must be impartial and independent of the parties. Any appointment by BDT is final and confirmed with a Notice of Appointment issued by the Registrar.

Step 3. Preliminary conference

Usually, the expert organises a preliminary conference. The purpose of this meeting is to discuss timetabling and procedural details, such as what information the parties plan to provide and by when. This proactive approach to managing the case helps ensure everyone is clear about what will happen and when, and it encourages the process to run smoothly and efficiently.
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Step 4. Submission of case

Following the preliminary conference, each party will need to prepare and send their case submission to the expert and all other parties involved. This submission should contain all relevant supporting documents and evidence.

The case submission must clearly explain the nature and basis of the dispute, the factual and legal issues, each party’s position on these matters, and the outcomes they seek. If there is a contract involved, a copy or relevant sections of it should be included. Additionally, the submission should contain any statements, reports, documents, or other evidence that the party relies on to support their arguments.

Step 5. Inspections and site visits

Sometimes, as part of the expert determination process, a site visit or inspection might be needed, especially if the disagreement involves physical assets, locations, or conditions that need to be seen firsthand for an accurate assessment. This allows the expert to gather direct information, observe the situation in its context, and make a more informed and accurate decision.

Step 6. Additional information

An expert may ask for more information at any time before making a decision, for example if they feel the initial submissions from the parties are not detailed or clear enough for them to make an informed and fair decision.

After receiving this additional information, any other party involved in the dispute has the right to submit a response. This response should be sent to the expert and all other parties involved.

Step 7. Determination

The expert’s role is to make a decision about the disputed issues after carefully reviewing the submissions, documents, or evidence provided by the parties, as well as any additional information requested by the expert. The expert is empowered to apply their background knowledge and expertise. This decision is provided in writing and includes an explanation of the reasons behind it.

However, it’s important to understand that unlike a court judgment or arbitral award, this decision may or may not be binding. It depends on what the parties agreed upon at the start of the expert determination process.

Next steps

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